VIP Packages are unable to be refunded or cancelled. VIP Package orders follow the same terms and conditions of all sales and we cannot refund or exchange your order (unless the event is cancelled). If an event is officially cancelled without a rescheduled date, we will provide a refund in full for the amount you paid for the tickets less any delivery charges associated with the order. We are not able to offer refunds for postponed events; however, the original tickets issued will be honored for the rescheduled date and time.
If you are unable to attend the event, you do have the option to gift the purchase to a friend (all elements are transferable with the original purchasers consent) or you can list the ticket portion of your package for resale once your exact seat locations become available.