Skip to main content
Premium Seats USA Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Premium Seats USA
  2. VIP Packages

VIP Packages

General Questions

  • What are VIP Packages?
  • When will I receive the tickets included in my VIP package?
  • When will I receive my the additional components of my VIP Package?

VIP Package Inclusion Questions

  • How do I get details on my preshow hospitality, hotel and/or transportation included in my VIP Package order?
  • What is included with the private pre-show hospitality?
  • Does my package include a meet and greet, backstage or soundcheck passes?
  • What is a detailed itinerary?
  • How does the 7-hour limousine service work?
  • What is a round trip limousine transfer?
See all 12 articles

Other Questions about my VIP Package

  • Can I get a refund for my VIP Package?
  • I received the tickets included in my VIP Package but am disappointed in the location. Can I exchange them?
  • I purchased a VIP Package. What are my seat locations?
  • Will my seats be together?
  • I received my tickets but am not attending. Can I transfer these to someone else?
  • Why are there similarly located tickets to the ones I received currently available at a different price?
See all 9 articles
Premium Seats USA
Powered by Zendesk